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Frequently Ask Questions

Bagaimana Membuat Belian di www.qissara.com?
How to place order in Qissara.com?

  • Pilih produk yang ingin dibeli 
    Choose the product you want to buy.
  • Pilih variasi ( kuantiti, warna etc)
    Add variation desired.
  • Tambah dalam 'cart'
    Add to cart

Rujuk gambar dibawah

 

  • Jika ingin memilih item lain, klik 'back to shop'
    Click 'back to shop' to choose other items

Rujuk gambar dibawah

       

 

  • Pilih 'proceed to check out' selepas selesai memilih
    After adding all your desired items, proceed to check out

Rujuk gambar dibawah

    

  • Selepas proses diatas, senarai produk dan harga produk yang ingin dibeli akan tertera.
    After click proceed to checkout, you will see a summary of your order (sample as in picture below)
  • Pastikan item dan kuantiti seperti yang dikehendaki
    Check item and quantity are correct.
  • Jika ada kupon / kod diskaun, masukkan ke ruangan disediakan (rujuk gambar dibawah)
    If you have a discount code ( which usually given during promotion period), key in discount code to get desired discount.
  • Pilih pos/ ambil sendiri ( self collect) 
    Choose shipping method. Shipping calculated automatically according to weight of item and destination of parcel. For first time customers, you may have to key in your address before shipping can be calculated.
  • Jika memilih 'self collect', HQ di Putra Heights, Subang Jaya, whatsapp +60182394830 untuk tetapkan masa temujanji untuk mengambil barang.
    If self collect method chosen, item can be collected by hand at Putra Heights, Subang Jaya after 24-48 hours of order. Do Whatsapp +60182394830 to set appointment for collection.

  • Klik 'continue' dan masukkan alamat.
    Click 'continue', you will need to confirm shipping address, you can change shipping address if needed.

  • Click 'continue' untuk payment
    After confirming address, click continue to continue for payment
  • Semua online transfer / bayaran guna kad kredit adalah TANPA CAJ.
    You can use ONLINE BANK TRANSFER/ Credit Card without extra charge.
  • Pilih manual payment jika ingin transfer bayaran kemudian.
    You can even pay offline, when you choose manual payment, you will see (on the screen) and receive an email with Maybank account number for you to make payment manually.

Rujuk gambar : pemilihan cara bayaran

 

Rujuk gambar: step terakhir - ' confirm and place order'

Rujuk gambar - jika pilih 'manual payment, mesej seperti dibawah akan diterima'

Sekian panduan membuat order, HAPPY SHOPPING!!